Individuals who used the internet for interaction with public in Italy

Italy: Individuals who used the internet for interaction with public was 33.9% in 2021. ▲ Rising

Latest (2021)
33.9%
Change on year
up 15.4%
World rank
40th
of 45 countries
All-time high
33.9%
in 2021
All-time low
19.1%
in 2012
Years of data
14
2008–2021

Individuals who used the internet for interaction with public in Italy, 2008–2021

01020302008201420212008: 19.8 Percentage of individuals2009: 20.8 Percentage of individuals2010: 22.7 Percentage of individuals2011: 22.2 Percentage of individuals2012: 19.1 Percentage of individuals2013: 20.6 Percentage of individuals2014: 23 Percentage of individuals2015: 24 Percentage of individuals2016: 24.1 Percentage of individuals2017: 24.6 Percentage of individuals2018: 24.3 Percentage of individuals2019: 23.4 Percentage of individuals2020: 29.4 Percentage of individuals2021: 33.9 Percentage of individuals

Source: Eurostat. Measured in Percentage of individuals.

Analysis

The most recent figure for individuals who used the internet for interaction with public in Italy is 33.9%, measured in 2021. That is the highest value across all 14 years on record.

Compared with earlier readings it is up 15.4% on the previous year and up 52.9% over ten years.

Over the whole period, individuals who used the internet for interaction with public in Italy peaked at 33.9% in 2021 and was at its lowest, 19.1%, in 2012.

Italy ranks 40th of 45 countries on this measure, in the bottom quarter.

The long-run direction has been consistently rising across the 14 years of available data.

Individuals who used the internet for interaction with public in Italy, year by year

Annual values for Individuals who used the internet for interaction with public authorities in Italy, 2008 to 2021.
Year Percentage of individuals Change
2008 19.8% —
2009 20.8% +5.1%
2010 22.7% +9.1%
2011 22.2% -2.3%
2012 19.1% -13.8%
2013 20.6% +7.9%
2014 23.0% +11.4%
2015 24.0% +4.4%
2016 24.1% +0.5%
2017 24.6% +1.9%
2018 24.3% -1.1%
2019 23.4% -3.6%
2020 29.4% +25.5%
2021 33.9% +15.4%

Italy compared with similar countries

  • Italy's 33.9% is below the median for Europe & Central Asia, which is 68.5%, 50% of the median. (32 countries reporting)
  • Italy's 33.9% is below the median for high income countries, which is 68.9%, 49% of the median. (30 countries reporting)

Averages by decade

DecadeAverage LowestHighest Years
2000s 20.3% 19.8% 20.8% 2
2010s 22.8% 19.1% 24.6% 10
2020s 31.6% 29.4% 33.9% 2

Countries ranked near Italy

  1. 38 Croatia 45.0% compare
  2. 38 Croatia 45.0% compare
  3. 41 Serbia 33.8% compare
  4. 42 Montenegro 30.2% compare
  5. 43 North Macedonia 27.7% compare

See the full ranking of 314 places →

More science & technology data for Italy

All data for Italy →

Frequently asked questions

What is individuals who used the internet for interaction with public in Italy?
Individuals who used the internet for interaction with public in Italy was 33.9% in 2021, according to Eurostat.
What is the highest individuals who used the internet for interaction with public recorded in Italy?
The highest recorded value was 33.9% in 2021.
What is the lowest individuals who used the internet for interaction with public recorded in Italy?
The lowest recorded value was 19.1% in 2012.
How does Italy rank for individuals who used the internet for interaction with public?
Italy ranks 40th out of 45 countries with data for 2021.
Is individuals who used the internet for interaction with public rising or falling in Italy?
Over the last ten years it is up 52.9%. The long-run trend across the full record is rising.
Where does this Italy data come from?
The figures come from Eurostat, published as part of Individuals who used the internet for interaction with public authorities. Statizoid updates them automatically from the source API.

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Individuals who used the internet for interaction with public in Italy. Statizoid, drawing on Eurostat. Retrieved 08 October 2026, from https://science-tech.statizoid.com/stat/individuals-who-used-the-internet-for-interaction-with-public-authorities/italy/

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About this data

Indicator
Individuals who used the internet for interaction with public authorities
Unit
Percentage of individuals
Source
Eurostat
Licence
CC BY 4.0 (Eurostat)
Coverage
314 places, 3,341 data points, 2008–2021
Last refreshed