Individuals who used the internet for interaction with public authorities by country
Countries reporting
45
Highest
94.2%
Iceland
Lowest
14.7%
Romania
Median
68.2%
Years covered
14
2008–2021
Data points
3,341
What the numbers show
Individuals who used the internet for interaction with public authorities is currently reported for 45 countries. The highest value is 94.2% in Iceland; the lowest is 14.7% in Romania.
The median across all reporting countries is 68.2%, and the mean is 63.9%.
The gap between the highest and lowest reporting country is a factor of about 6.
Individuals who used the internet for interaction with public: full country ranking
| # | Country | Latest | Year | 10-year change | Trend |
|---|---|---|---|---|---|
| 1 | Iceland | 94.2% | 2021 | up 12.0% | rising |
| 2 | Denmark | 92.2% | 2021 | up 14.2% | rising |
| 3 | Norway | 91.6% | 2021 | up 17.8% | rising |
| 4 | Ireland | 91.2% | 2021 | up 107.0% | rising |
| 5 | Sweden | 90.6% | 2021 | up 23.2% | rising |
| 6 | Finland | 89.4% | 2021 | up 31.4% | rising |
| 7 | Netherlands | 87.3% | 2021 | up 40.0% | rising |
| 7 | Netherlands | 87.3% | 2021 | up 40.0% | rising |
| 9 | Estonia | 81.9% | 2021 | up 54.5% | rising |
| 9 | Estonia | 81.9% | 2021 | up 54.5% | rising |
| 11 | France | 80.7% | 2021 | up 41.9% | rising |
| 12 | Luxembourg | 78.2% | 2021 | up 29.7% | rising |
| 13 | Latvia | 77.4% | 2021 | up 87.4% | rising |
| 13 | Latvia | 77.4% | 2021 | up 87.4% | rising |
| 15 | Martinique | 74.9% | 2021 | up 81.6% | rising |
| 16 | Guadeloupe | 74.0% | 2021 | up 10.8% | rising |
| 17 | Austria | 73.0% | 2021 | up 42.3% | rising |
| 18 | Hungary | 72.6% | 2021 | up 92.9% | rising |
| 19 | Belgium | 69.6% | 2021 | up 47.3% | rising |
| 20 | Slovenia | 69.1% | 2021 | up 51.4% | rising |
| 20 | Slovenia | 69.1% | 2021 | up 51.4% | rising |
| 22 | Spain | 68.7% | 2021 | up 79.5% | rising |
| 23 | Czechia | 68.2% | 2021 | up 61.7% | rising |
| 24 | Malta | 63.4% | 2021 | up 70.1% | rising |
| 25 | Lithuania | 61.6% | 2021 | up 109.9% | rising |
| 25 | Lithuania | 61.6% | 2021 | up 109.9% | rising |
| 27 | Türkiye | 58.9% | 2021 | up 443.7% | rising |
| 28 | United Kingdom | 57.3% | 2020 | up 19.0% | rising |
| 28 | United Kingdom | 57.3% | 2020 | up 19.0% | rising |
| 30 | Cyprus | 57.2% | 2021 | up 96.2% | rising |
| 31 | Slovakia | 56.0% | 2021 | up 16.0% | rising |
| 31 | Slovakia | 56.0% | 2021 | up 16.0% | rising |
| 33 | Greece | 55.0% | 2021 | up 105.0% | rising |
| 34 | Germany | 50.3% | 2021 | up 0.6% | rising |
| 35 | Portugal | 48.9% | 2021 | up 33.8% | rising |
| 36 | Poland | 47.5% | 2021 | up 72.4% | rising |
| 36 | Poland | 47.5% | 2021 | up 72.4% | rising |
| 38 | Croatia | 45.0% | 2021 | up 158.9% | rising |
| 38 | Croatia | 45.0% | 2021 | up 158.9% | rising |
| 40 | Italy | 33.9% | 2021 | up 52.9% | rising |
| 41 | Serbia | 33.8% | 2021 | up 597.7% | rising |
| 42 | Montenegro | 30.2% | 2021 | up 350.9% | rising |
| 43 | North Macedonia | 27.7% | 2021 | up 91.8% | rising |
| 44 | Bulgaria | 26.6% | 2021 | up 4.6% | rising |
| 45 | Romania | 14.7% | 2021 | up 102.9% | volatile |
Regions and income groups
Aggregates are excluded from the country ranking above so that a region can never outrank a country.
- Oslo og Akershus (statistical region 2016) 94.6%
- Hovedstaden 94.3%
- Ísland 94.2%
- Helsinki-Uusimaa 93.2%
- Vestlandet (statistical region 2016) 92.6%
- Östra Mellansverige 92.4%
- Danmark 92.2%
- Midtjylland 92.2%
- Östra Sverige 92.1%
- Stockholm 91.8%
- Västsverige 91.8%
- Norge 91.6%
- Nordjylland 91.5%
- Mellersta Norrland 91.4%
- Sydsverige 91.2%
- Trøndelag 91.1%
- Sør-Østlandet (statistical region 2016) 91.1%
- Utrecht (NUTS 2021) 91.0%
- Zeeland 90.9%
- Nord-Norge 90.8%
- Syddanmark 90.6%
- Sjælland 90.5%
- Agder og Rogaland (statistical region 2016) 90.3%
- Södra Sverige 90.2%
- Länsi-Suomi 89.9%
- Manner-Suomi 89.4%
- Innlandet 89.4%
- Noord-Holland 89.2%
- West-Nederland 88.9%
- Groningen 88.5%
- Norra Sverige 88.4%
- Drenthe 88.0%
- Norra Mellansverige 87.9%
- Zuid-Holland (NUTS 2021) 87.8%
- Övre Norrland 87.0%
- Noord-Nederland 86.7%
- Etelä-Suomi 86.7%
- Overijssel 86.5%
- Pohjois- ja Itä-Suomi 86.1%
- Oost-Nederland 85.9%