Individuals who used the internet for interaction with public authorities by country

Countries reporting
36
Highest
94.2%
Iceland
Lowest
63.4%
Malta
Median
68.5%
Years covered
14
2008–2021
Data points
3,216

What the numbers show

Individuals who used the internet for interaction with public authorities is currently reported for 36 countries. The highest value is 94.2% in Iceland; the lowest is 63.4% in Malta.

The median across all reporting countries is 68.5%, and the mean is 63.7%.

Individuals who used the internet for interaction with public authorit: full country ranking

#Country LatestYear 10-year changeTrend
1 Iceland 94.2% 2021 up 12.0% rising
2 Denmark 92.2% 2021 up 14.2% rising
3 Norway 91.6% 2021 up 17.8% rising
4 Sweden 90.6% 2021 up 23.2% rising
5 Finland 89.4% 2021 up 31.4% rising
6 Netherlands 87.3% 2021 up 40.0% rising
7 Estonia 81.9% 2021 up 54.5% rising
8 France 80.7% 2021 up 41.9% rising
9 Latvia 77.4% 2021 up 87.4% rising
10 Austria 73.0% 2021 up 42.3% rising
11 Hungary 72.6% 2021 up 92.9% rising
12 Belgium 69.6% 2021 up 47.3% rising
13 Slovenia 69.1% 2021 up 51.4% rising
14 Spain 68.7% 2021 up 79.5% rising
15 Ireland 91.2% 2021 up 107.0% rising
15 Czechia 68.2% 2021 up 61.7% rising
16 Lithuania 61.6% 2021 up 109.9% rising
17 Türkiye 58.9% 2021 up 443.7% rising
18 United Kingdom 57.3% 2020 up 19.0% rising
19 Cyprus 57.2% 2021 up 96.2% rising
20 Slovak Republic 56.0% 2021 up 16.0% rising
21 Greece 55.0% 2021 up 105.0% rising
22 Germany 50.3% 2021 up 0.6% rising
23 Portugal 48.9% 2021 up 33.8% rising
24 Poland 47.5% 2021 up 72.4% rising
25 Croatia 45.0% 2021 up 158.9% rising
26 Italy 33.9% 2021 up 52.9% rising
27 Serbia 33.8% 2021 up 597.7% rising
28 Montenegro 30.2% 2021 up 350.9% rising
29 North Macedonia 27.7% 2021 up 91.8% rising
30 Bulgaria 26.6% 2021 up 4.6% rising
31 Romania 14.7% 2021 up 102.9% volatile
75 Luxembourg 78.2% 2021 up 29.7% rising
88 Martinique 74.9% 2021 up 81.6% rising
91 Guadeloupe 74.0% 2021 up 10.8% rising
154 Malta 63.4% 2021 up 70.1% rising

About this data

Indicator
Individuals who used the internet for interaction with public authorities
Unit
Percentage of individuals
Source
Eurostat
Licence
CC BY 4.0 (Eurostat)
Coverage
305 places, 3,216 data points, 2008–2021
Last refreshed