Individuals who used the internet for interaction with public in United Kingdom

United Kingdom: Individuals who used the internet for interaction with public was 57.3% in 2020. ▲ Rising

Latest (2020)
57.3%
Change on year
down 9.0%
World rank
28th
of 45 countries
All-time high
63.0%
in 2019
All-time low
39.6%
in 2008
Years of data
13
2008–2020

Individuals who used the internet for interaction with public in United Kingdom, 2008–2020

02040602008201420202008: 39.6 Percentage of individuals2009: 48 Percentage of individuals2010: 48.1 Percentage of individuals2011: 39.6 Percentage of individuals2012: 43.3 Percentage of individuals2013: 40.9 Percentage of individuals2014: 51.4 Percentage of individuals2015: 49 Percentage of individuals2016: 52.6 Percentage of individuals2017: 49 Percentage of individuals2018: 59 Percentage of individuals2019: 63 Percentage of individuals2020: 57.3 Percentage of individuals

Source: Eurostat. Measured in Percentage of individuals.

Analysis

United Kingdom recorded 57.3% for individuals who used the internet for interaction with public in 2020.

Compared with earlier readings it is down 9.0% on the previous year and up 19.0% over ten years.

Over the whole period, individuals who used the internet for interaction with public in United Kingdom peaked at 63.0% in 2019 and was at its lowest, 39.6%, in 2008.

United Kingdom ranks 28th of 45 countries on this measure, in the middle of the range.

The long-run direction has been consistently rising across the 13 years of available data.

Individuals who used the internet for interaction with public in United Kingdom, year by year

Annual values for Individuals who used the internet for interaction with public authorities in United Kingdom, 2008 to 2020.
Year Percentage of individuals Change
2008 39.6%
2009 48.0% +21.1%
2010 48.1% +0.4%
2011 39.6% -17.6%
2012 43.3% +9.1%
2013 40.9% -5.4%
2014 51.4% +25.5%
2015 49.0% -4.6%
2016 52.6% +7.3%
2017 49.0% -6.9%
2018 59.0% +20.5%
2019 63.0% +6.7%
2020 57.3% -9.0%

Averages by decade

DecadeAverage LowestHighest Years
2000s 43.8% 39.6% 48.0% 2
2010s 49.6% 39.6% 63.0% 10
2020s 57.3% 57.3% 57.3% 1

Countries ranked near United Kingdom

  1. 25 Lithuania 61.6% compare
  2. 25 Lithuania 61.6% compare
  3. 27 Türkiye 58.9% compare
  4. 28 United Kingdom of Great Britain and Northern Ireland 57.3% compare
  5. 30 Cyprus 57.2% compare
  6. 31 Slovakia 56.0% compare
  7. 31 Slovakia 56.0% compare

See the full ranking of 314 places →

More science & technology data for United Kingdom

All data for United Kingdom →

Frequently asked questions

What is individuals who used the internet for interaction with public in United Kingdom?
Individuals who used the internet for interaction with public in United Kingdom was 57.3% in 2020, according to Eurostat.
What is the highest individuals who used the internet for interaction with public recorded in United Kingdom?
The highest recorded value was 63.0% in 2019.
What is the lowest individuals who used the internet for interaction with public recorded in United Kingdom?
The lowest recorded value was 39.6% in 2008.
How does United Kingdom rank for individuals who used the internet for interaction with public?
United Kingdom ranks 28th out of 45 countries with data for 2020.
Is individuals who used the internet for interaction with public rising or falling in United Kingdom?
Over the last ten years it is up 19.0%. The long-run trend across the full record is rising.
Where does this United Kingdom data come from?
The figures come from Eurostat, published as part of Individuals who used the internet for interaction with public authorities. Statizoid updates them automatically from the source API.

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Individuals who used the internet for interaction with public in United Kingdom. Statizoid, drawing on Eurostat. Retrieved 31 August 2026, from https://science-tech.statizoid.com/stat/individuals-who-used-the-internet-for-interaction-with-public-authorities/united-kingdom-2/

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About this data

Indicator
Individuals who used the internet for interaction with public authorities
Unit
Percentage of individuals
Source
Eurostat
Licence
CC BY 4.0 (Eurostat)
Coverage
314 places, 3,341 data points, 2008–2021
Last refreshed