Telephone faults cleared by next working day (%) by country
Telephone faults cleared by next working day are the percentage of faults in the public switched telephone network that have been corrected by the end of the next working day.
What the numbers show
Telephone faults cleared by next working day (%) is currently reported for 32 countries. The highest value is 99.9% in Sao Tome and Principe; the lowest is 16.0% in Burundi.
The median across all reporting countries is 82.2%, and the mean is 73.7%.
The gap between the highest and lowest reporting country is a factor of about 6.
Over the past decade 17 countries rose and 15 fell. The largest increase was in Lesotho (up 354.3%), and the largest decrease in Gabon (down 69.5%).
Telephone faults cleared by next working day: full country ranking
| # | Country | Latest | Year | 10-year change | Trend |
|---|---|---|---|---|---|
| 1 | Sao Tome and Principe | 99.9% | 2007 | down 0.1% | rising |
| 2 | Rwanda | 99.0% | 2011 | down 18.2% | volatile |
| 3 | Egypt | 97.9% | 2011 | up 8.8% | rising |
| 4 | Seychelles | 97.0% | 2011 | up 7.8% | rising |
| 4 | Cape Verde | 97.0% | 2011 | up 10.9% | rising |
| 6 | Lesotho | 96.0% | 2011 | up 354.3% | volatile |
| 7 | Zambia | 95.0% | 2004 | up 236.0% | rising |
| 7 | Sudan | 95.0% | 2009 | down 3.1% | flat |
| 9 | Tanzania | 93.0% | 2006 | up 194.5% | rising |
| 10 | Burkina Faso | 90.0% | 2004 | down 3.1% | falling |
| 11 | Morocco | 89.4% | 2011 | up 5.2% | rising |
| 12 | Madagascar | 88.5% | 2011 | up 179.6% | volatile |
| 13 | Comoros | 87.3% | 2008 | up 11.9% | rising |
| 14 | Mozambique | 87.0% | 2006 | up 20.8% | rising |
| 15 | Uganda | 85.0% | 2011 | down 5.6% | rising |
| 16 | Chad | 82.3% | 1996 | up 87.1% | rising |
| 17 | Eswatini | 82.0% | 2011 | down 3.5% | rising |
| 18 | Senegal | 78.0% | 2011 | down 13.4% | flat |
| 19 | Tunisia | 74.0% | 2011 | down 14.9% | rising |
| 20 | Kenya | 71.5% | 2011 | up 136.1% | rising |
| 21 | Ethiopia | 70.0% | 2011 | up 311.8% | rising |
| 21 | Botswana | 70.0% | 2008 | up 93.2% | falling |
| 23 | Cote d'Ivoire | 65.9% | 2010 | up 17.1% | rising |
| 24 | Ghana | 65.0% | 2011 | down 15.8% | falling |
| 25 | Zimbabwe | 58.0% | 2011 | up 45.0% | falling |
| 26 | Guinea | 54.0% | 2002 | up 217.6% | rising |
| 27 | Togo | 53.1% | 2002 | down 33.6% | falling |
| 28 | Mauritius | 39.0% | 2005 | down 40.9% | falling |
| 29 | Benin | 35.0% | 2010 | down 59.8% | falling |
| 31 | Eritrea | 29.6% | 2011 | down 58.3% | falling |
| 32 | Gabon | 19.4% | 2005 | down 69.5% | falling |
| 33 | Burundi | 16.0% | 2004 | down 36.2% | falling |
Regions and income groups
Aggregates are excluded from the country ranking above so that a region can never outrank a country.
- North Africa 89.4%
About this data
Telephone faults cleared by next working day are the percentage of faults in the public switched telephone network that have been corrected by the end of the next working day.